Terms and Conditions of use
Before registering with our Online Sportsbook, Casino and Horse betting website please verify that the laws in your jurisdiction permit online betting. Also, we ask you to please read carefully our terms and conditions.
SITE USER AGREEMENT
(i) Once you have agreed the terms and conditions of our offer (as expressed herein) this User Agreement (the "Agreement") being a legally binding agreement between you and betnow.eu (the "Company") as updated from time to time, will govern your use of the betnow.eu website or equivalent or replacement uniform resource locators (the "Site") and our Software (as defined in Section 4 below).
(ii) The Site allows you to download and/or use our Software for the purposes of gambling on the Internet (the "Service"). The Company reserves the right to suspend, modify, remove or add to the Service in its sole discretion with immediate effect and without notice and we shall not be liable for loss suffered in consequence of any changes made.
(iii) No-one under the age of 18 or the age of legal consent for engaging in the activities related to sports gambling online included in the Service under the laws of any jurisdiction that applies to you, whichever is greater, may download the Software or use the Service under any circumstances and any person under the age of 18 or the age of legal consent for engaging in offshore gambling activities under the laws of any jurisdiction that applies to you, whichever is greater, who downloads the online gambling Software or uses the Service will be in breach of the terms of this agreement. betnow.eu reserves the right to request proof of age at any stage to verify that minors are not using the Service. We may cancel a person's online gambling account and exclude a person from using the Software or the Service if proof of age is not provided or if the Company suspects that a person using the Software or the Service is underage.
(iv) No agent of the Company, officer, director, employee, or consultant or any of its group companies or its suppliers or vendors is permitted to use the Service directly or indirectly, nor is any supplier or vendor. This restriction also applies to relatives of such persons and for this purpose 'relative' includes, but is not limited to, any of a spouse, partner, parent, child or sibling.
(v) All users of the Service may only have one account at all times, for which you will register using your own, correct name. You may not access the Software or use the Service by means of another person's account. Should you attempt to open more than one account, under your own name or under any other name, or should you attempt to use the Service by means of any other person's account, we will be entitled to immediately close all your accounts and bar you from future use of the Service.
(vi) By using the Service or the online betting Software you agree that you have read and understood the terms and conditions of this Agreement and you agree that these terms and conditions shall apply to you.
(ii) We reserve the right to adjust, revise, update and change any of the terms and conditions of this Agreement from time to time and we will publish any such modified version of this Agreement by publishing such version on the relevant page of the Site. In addition, we will provide the date of the last modified version of this Agreement at the foot of the homepage of the Site. Any modified version of this Agreement will take effect following 14 days of its publication on the Site and your continued use of the Service or the Software after the aforementioned 14 days will be deemed to constitute your acceptance of the changes to this Agreement. It remains your responsibility to ensure that you are aware of the correct, current terms and conditions of this Agreement and we advise you to check for updates on a regular basis. You shall be responsible for familiarizing yourself with the content of the Service at any time (including any Rules and Policies).
3. Compliance with Laws
Online internet gambling may not be legal in some jurisdictions. You understand and accept that the Company is unable to provide you with any legal online wagering advice or assurances and that you are solely responsible for verifying and complying with the law in any jurisdiction that applies to you before registering. The Company does not intend to enable you to contravene applicable law. You represent, warrant and agree to ensure that you comply with all applicable laws, statutes and regulations in relation to your use of the Software and the Service. The Company shall not be responsible for any illegal or unauthorized use of the Software and/or this Service by you. Please consult legal online wagering counsel in the applicable jurisdiction if you have any doubts about the legality of your use of the Software and the Service under the laws of any jurisdiction that applies to you. By accepting these terms, you agree to assist the Company; to the extent you are able, with its compliance with applicable laws and regulations.
4. Information Technology/Intellectual Property
(i) The Company hereby grants you the non-exclusive, non-transferable, non-sub-licensable right to install and use the computer programs downloadable from the Site (the "Software") and all content derived from the Software, including, but not limited to, the copyright and all intellectual property rights therein, in connection with the Service in accordance with this Agreement. You may install the Software on a hard disk or other storage device and may make back up copies of the Software, provided that such back up copies are used only by you in connection with the Service through a computer of which you are the principal user. The Software's code, structure and organization are protected by intellectual property rights. You must not:
- Copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate or make any attempt to access the source code to create derivate works of the source code, or otherwise;
- Sell, assign, sublicense, transfer, distribute or lease the Software;
- Make the Software available to any third party through a computer network or otherwise;
- Export the Software to any country (whether by physical or electronic means); or
- Use the Software in a manner prohibited by applicable laws or regulations, (together the "Prohibited Activities").
You will be solely liable for any damage, costs or expenses arising out of or in connection with the commission of any Prohibited Activities. You shall notify the Company immediately upon becoming aware of the commission by any person of any of the Prohibited Activities and shall provide the Company with reasonable assistance with any investigations it conducts in light of the information provided by you in this respect.
(ii) The terms betnow.eu and any other trade marks, service marks and/or trade names used by the Company on the Site from time to time (the "Trade Marks") are the trade marks, service marks and/or trade names of the Company or one of its group companies or its licensors and these entities reserve all rights to such Trade Marks. In addition, other content on the Site, including, but not limited to, the Software, images, pictures, graphics, photographs, animations, videos, music, audio and text (the "Site Content") belongs to the Company or one of its group companies and/or its licensors and is protected by copyright and/or other intellectual property rights. You hereby acknowledge that by using the Service, the Software and the Site you obtain no rights in the Trade Marks or the Site Content and must not use them without the Company's prior written consent.
5. Your Representations and Undertakings
In consideration for the rights granted to you to use the Service and the Software, you represent, warrant, covenant and agree that:
(i) You are at least 18 years old, or the age of legal consent for engaging in gambling activities under the laws of any jurisdiction that applies to you, whichever is greater, you are of sound mind and you are capable of taking responsibility for your own actions.
(ii) All the details contained in your Registration Form as submitted or any details given when making a deposit to the Service are true, current, correct and complete and match the name(s) on the credit/debit card(s) or other payment accounts to be used to deposit or receive revenues in your account. You will promptly notify us of any changes to those details. Should any of the information that you provide to us be untrue, inaccurate, misleading or otherwise incomplete, you will be in breach of contract and we reserve the right to terminate your account immediately and/or prevent you from using the Software or the Service, in addition to any other action that we may choose to take. You hold only one account on the Site.
(iii) You shall not allow any third party to use your account, password or identity to access or use the Service or the Software and you shall be responsible for any activities undertaken on your account by a third party. You will not reveal your user name or password to any person or use any other person's account, password, identity or means of payment to access or use the Service or the Software. You shall not allow any person under the age specified in 5(i) above any form of access to the Service or Software. You shall inform us immediately if you suspect that your account is being misused by a third party and/or any third party has access to your account, password or identity so that we may inspect your account.
(iv) You have verified and determined that your use of the Service does not violate any laws or regulations of any jurisdiction that applies to you.
(v) You fully understand the methods, rules and procedures of the Service and Internet gambling in general. You understand that it is your responsibility to ensure the details of bets and games are correct. You will not commit any acts or display any conduct that damages the reputation of the Company.
(vi) You are fully aware that there is a risk of losing money when gambling by means of the Service and that you are fully responsible for any such loss. You agree that your use of the Service is at your sole option, discretion and risk.
(vii) You acknowledge that in registering you provide us with personal information. You consent that we may disclose this information to third parties so they can contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging.
(viii) You hereby agree that in the event of your winning a jackpot over $500,000 in relation to the slots games on the Site you will grant to the Company an irrevocable, exclusive and perpetual worldwide right and license, to use your name, photograph and likeness in any media, in connection with the marketing and promotion of the Company and the Site and you will fully cooperate with the Company's representatives in such regard.
(ix) You shall use the Site, the Service and the Software in accordance with the terms and conditions of this Agreement, as amended from time to time and you shall abide by the rules and instructions for playing the games that comprise the Service, the Policies and the Rules.
(x) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax of other levy that may be payable on any winnings paid to you.
(xi) You are solely responsible for any telecommunications networks and Internet access services and other consents and permissions required in connection with your use of the Software and the Service.
(xii) At BetNow, we strive to treat our clients with the respect and courtesy they deserve. We also require that our clients reciprocate the gesture to our employees. Any abusive language or treatment via phone, chat or email will cause immediate termination of the Heritage account and all remaining funds will be refunded to the account holder.
6. Prohibited Uses of the Site and Service
(i) Illegal Funds and Unlawful Activities: You declare that the source of funds used by you for gambling on the Site is not illegal and that you will not use the Service in any way as a money transfer system. You will not use the Service for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you. If the Company has a suspicion that you may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of this Agreement, your access to the Service may be terminated immediately and/or your account blocked. If your account is terminated or blocked in such circumstances, the Company is under no obligation to refund to you any funds that may be in your account. In addition to terminating your access to the Service and/or blocking your account, the Company reserves the right to prevent you from accessing any of the Company's other websites or servers, or accessing any other services offered by the Company. The Company shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions (together "Interested Third Parties") of your identity and of any suspected unlawful, fraudulent or improper activity and you will cooperate fully with the Company to investigate any such activity.
(ii) Circumvention: We have developed and employ sophisticated proprietary technology intended to seek out and identify users making fraudulent or unlawful use of the Service or Software. You shall not break into, access or attempt to break into or access or otherwise circumvent the Company's security measures. If, in the Company's sole discretion, you are in breach of this clause, the Company may terminate your access to the Service immediately and/or have your account blocked, and the Company may inform Interested Third Parties of your breach of this clause.
(iii) Artificial Intelligence - Robots: You are not allowed to use any software program which, in our opinion, is endowed with artificial intelligence ("AI Software") in connection with your use of the Service. We constantly review the use of the Service in order to detect the use of AI Software and in the event that we deem it has been used we reserve the right to take any action we see fit, including immediately blocking access to the Service to the offending user, terminating such user's account and seizing all monies held in such account.
7. Your Account
(i) Your account is for your sole personal entertainment use only and shall not be used for any professional, business or commercial purpose. Syndicated play, professional scalpers or handicappers, betting ring or group playing line moves and, but not limited to, the use of multiple accounts to override limits and policies as one single entity to defraud The Company is strictly prohibited.
(ii) We take no responsibility for any third party access to your account and under no circumstances shall the Company be liable for any losses incurred by you as a result of misuse of your password by any person or for any unauthorized access to your account and all transactions where your user name and password has been entered correctly will be regarded as valid, whether or not authorized by you.
(iii) Monies held in your account shall not attract any interest.
(iv) Should you fail to use your account for six months your account will be considered a "dormant account". The six-month period will run from the date of your last login to your account. In the case of a dormant account, the Company will levy a monthly administration fee at a rate of 10% of the balance in the account on the date that it became dormant. The administration fee shall be deducted from the dormant account commencing from the last day of the sixth month in which the account is inactive and occurring on the last day of every month thereafter, until the balance of the account has reached zero. In the event that you login to your account during the ten-month period during which the administration fee is levied, the Company will cease to levy the administration fee but shall not be obligated to return to you any monies deducted from the account at such time.
(v) The Company may, at any time, set off any positive balances on your account against any amount owed by you to us.
(vi) We reserve the right to limit or refuse any bet, stake or other wager made by you or through your account.
(vii) Any funds restored to a dormant account will have a 1 x roll over before payouts are allowed.
(viii) We reserve the right to at any moment request proof of identity of any customer by way of, but not limited to, Drivers license, utility bill, passport.
8. Payment Transactions and Payment Fraud
(i) Each user is fully responsible for paying all monies owed to the Company in reference to any payment made for Services rendered or Services to be rendered. In the act of signing-up, the user hereby agrees not to process any charge-backs, disputes or reverse any such payments, made either via cash or credit/debit card, and will reimburse the Company for any charge-backs, disputes or reversal of payments requested by the user and processed by his/her bank or card company and of any loss or penalty incurred-on by the Company as a consequence of these charge-backs, disputes or reversal of payments processed by the user. The Company may, at its sole discretion, at any given time, cease to provide the Service or Payments to certain users or to users paying with certain credit/debit cards.
(ii) We reserve the right to run credit checks and/or review the user’s Credit Report with third party credit agencies, on the basis of the information provided to us upon registration.
(iii) We reserve the right to use third party electronic payment processors and financial institutions to process payments made by you and made to you in connection with your use of the Service to the extent that they do not conflict with the terms of this Agreement. You agree to acquiesce by the Terms and Conditions of the aforementioned third party electronic payment processors and/or financial institutions.
(iv) In the case of suspected fraudulent payment, including the use of lost or stolen credit/debit cards, or any other type of fraudulent activity (including any charge-back or other reversal of payment), we reserve the right to block a user's account, reverse any pay-out made and recover any winnings to cover these charge-backs, disputes or reversals of payment. We shall be entitled to inform any relevant authorities or entities (including credit reference or credit score agencies and other members of the Network) of any fraudulent payment, fraud or other unlawful activity by the user or its authorized agent, and may employ the services of any Collection Agency in the United States or abroad to recover payments. However, under no circumstances shall the Company be liable for any unauthorized use of credit/debit cards, irrespective of whether or not the credit/debit cards were reported lost or stolen.
(vi) When a client makes a credit/debit card deposit, identity verification will be required. This verification may include but is not limited to a legible copy of a driver’s license or passport of the user plus copy of the front and back of the credit/debit card used to make the deposit.
(vii) The company may and will at any given time, refund any one or several of your credit/debit cards used to deposit for the amount(s) deposited with them, prior to issuing a cash payout.
9. Bonuses, Promotions and Contests
(i) All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and any complimentary bonus credited to your account must be used in adherence with such terms and conditions. We reserve the right to withdraw any promotion, bonus or special offer at any time.
(ii) In order to apply for any special promotion or contest you must have an active account, meaning that you must have a total of 16 or more $10 wagers in a given month to keep your account active.
(iii) In the event that the Company believes a user is abusing or attempting to abuse a bonus or other promotion, or is likely to benefit through abuse or lack of good faith from a gaming policy adopted by the Company, then the Company may, at its sole discretion, deny, withhold or withdraw from any user any bonus or promotion, or rescind any policy with respect to that user, either temporarily or permanently, or terminate that user's access to the Service and/or block that user's account.
(iv) Casino bonuses have certain restrictions based on type of play. Playing both sides of a game constitutes unfair play and the bonus plus balance may be withheld. Withheld balances will be reviewed by the Fraud and Collusion department and they may review all activity for the entire history of the account. This process may take from 72 hours to 180 days, depending on the activity and hand history of each client.
10. Obligations of the Company
(i) The Company has no obligation to check whether users are using the Service in accordance with this Agreement or the Rules, as updated from time to time.
(ii) Under no circumstances shall the Company be obligated to investigate or pursue any complaints made by a player against any other player using the Service or to take any other action in connection therewith, or take any action against a player for any reason, including without limitation for violating the terms of this Agreement. The Company may, at its sole discretion, decide to take appropriate action against any person it suspects of engaging in any unlawful behavior or otherwise violating the terms of this Agreement, but is under no obligation to do so.
(iii) The Company has no obligation to maintain account names or passwords. If you misplace, forget or lose your account name or password because of anything other than the Company's error, the Company shall not be liable.
(iv) Methods of Communication: By entering this agreement, you agree to receive electronic communications and notifications. Including but not limited to telephone calls, e-mails, mobile push notification or text messages.
11. NO WARRANTY
(I) THE SERVICE AND THE SOFTWARE ARE PROVIDED "AS IS". WE MAKE NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE OR OTHERWISE), INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLETENESS OR ACCURACY OF THE SERVICE OR THE SOFTWARE OR INFRINGEMENT OF APPLICABLE LAWS AND REGUALTIONS. THE ENTIRE RISK AS TO THE USE, QUALITY AND PERFORMANCE OF THE SOFTWARE LIES WITH YOU.
(II) WE MAKE NO WARRANTY THAT THE SOFTWARE OR SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR REPRESENTS THE FULL FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS OR AS TO RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE SERVICE.
(III) IN THE EVENT OF SYSTEMS OR COMMUNICATIONS ERRORS, BUGS OR VIRUSES RELATING TO ACCOUNT SETTLEMENT OR OTHER ELEMENTS OF THE SERVICE OR RESULTING IN LOSS OF DATA BY YOU OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE, WE SHALL IN NO WAY BE LIABLE TO YOU AND WE RESERVE THE RIGHT TO VOID ALL GAMES IN QUESTION AND TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS SAVE THAT WE ARE NOT REQUIRED TO PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS OR SIMILAR SERVICES.
(IV) THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER OR OTHER THIRD PARTY WITH WHOM YOU HAVE CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE SITE.
12. Limitations of Liability
(i) You acknowledge that you are free to choose whether to use the Service and do so at your sole option, discretion and risk.
(ii) We shall not be liable to you or any third party in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your, or any third party's, use of the internet betting Software or the Service, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits (including loss of or failure to receive anticipated winnings), business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by you of the possibility of such loss or damage).
(iii) We shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your use, of any link contained on the Site. We are not responsible for the content of any linked sites.
(iv) You confirm that we shall not be liable to you or any third party for any modification to, suspension of or discontinuance of the Online Betting Software or the Service.
(v) Nothing in this Agreement will operate so as to exclude any liability of the Company for fraud, death or personal injury that is caused by the Company's negligence.
(vi) You agree that, in the event that the Online Betting Software or Service fails to operate correctly as a result of, but not limited to, any delay or interruption in operation or transmission, any loss or corruption of data or communication or lines failure, any person's misuse of the Site or its contents or any error or omission in content or any other factors beyond our control:
- we will not be responsible for any loss, including loss of winnings, that may result; and
- if any such errors result in an increase in winnings owed or paid to you, you shall not be entitled to the winnings falling within such increase. You shall immediately inform the Company of the error and shall repay any winnings credited to your account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from your account or set off such amount against any money owed to you by the Company.
13. Breach of these terms and conditions
i) You agree to fully indemnify, defend and hold us and our suppliers harmless immediately on demand from and against all claims, demands liabilities, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result:
- of any breach of this Agreement;
- violation by you of any law or the rights of any third party;
- use by you of the Service or Software or use by any other person accessing the Service or internet betting software using your user identification, whether or not with your authorization; or
- Acceptance of any winnings.
(ii) In addition to any other remedy available, if you breach any of these terms and conditions of this Agreement or we have reasonable grounds for suspecting that you have breached the terms and conditions of this Agreement, in addition to any other remedies available to the Company, your winnings may be forfeited at the discretion of the Company and the Company may retain any positive balance then existing in your account on account of any damages or other amounts owed by you to the Company pending investigation and/or the conclusion of any legal proceedings. Failure to comply with this Agreement may also result in disqualification, account closure and/or legal action being taken against you.
14. Settlement of Disputes
(i) You accept and agree that random number generator will determine the randomly generated events required in connection with the Service and where the result shown on the internet betting Software (as installed and operated by your hardware) conflicts with the result shown on our server, the result shown on our server shall take precedence. You understand and agree that (without prejudice to your other rights and remedies) the Company records shall be the final authority in determining the terms of your use of the Service.
(ii) No claims or disputes will be considered more than seven days after the date of the original transaction and all claims or disputes should be raised with the customer service department at 1-844-U-BETNOW (823-8669).
15. Duration and Termination
(i) This Agreement shall come into force immediately upon your marking the "I Accept the Terms and Conditions" box as part of the registration process and shall continue in force unless and until terminated in accordance with its terms.
(ii) We may terminate this Agreement and your account (including your username and password) immediately without notice:
- if for any reason we decide to discontinue to provide the Service;
- if we believe that you have breached any of the terms of this Agreement;
- if your use of the Service has been in any way improper or breaches the spirit of this Agreement; or
- for any other reason we see fit. Save for as otherwise provided, on termination of this Agreement any balance in your account will be returned to you within a reasonable time of your request, subject always to our right to deduct any amounts owed by you to us.
(iii) You may terminate this Agreement and your account (including your username and password) at any time by sending an email to us at firstname.lastname@example.org, such termination to take effect upon the Company terminating your account (including username and password), which shall occur within 7 calendar days after receipt by the Company of your email on our servers, provided that you shall remain responsible for any activity on your account between sending us an email and the termination of your account by us.
(iv) On termination of this Agreement you shall:
- discontinue the use of the online betting Software and the Service;
- pay all amounts due and owing to the Company; and
- Remove the online betting Software from your computer equipment and destroy all related documentation in your possession, custody, power or control.
(v) The right to terminate this Agreement given by this clause shall not prejudice any other right or remedy of either party in respect of the breach concerned (if any) or any other breach.
(vi) Upon the termination of this Agreement for any reason, except as otherwise provided in this Agreement and subject to any rights or obligations which have accrued prior to termination, neither party shall have any further obligation to the other under this Agreement.
(i) We reserve the right to modify or terminate the Service or elements of the Service at any time, without notice, and we will not be liable to you as a result of any such action.
(ii) If any part of this Agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the rest of this Agreement and shall not affect the validity and enforceability of any of the remaining provisions of this Agreement. In such cases, the part deemed invalid or unenforceable shall be construed in a manner consistent with applicable law to reflect, as closely as possible, the original intent of the parties.
(iii) No waiver by us of any terms of this Agreement shall be construed as a waiver of any preceding or succeeding breach of any terms of this Agreement.
(iv) Unless otherwise expressly stated, nothing in this Agreement shall create or confer any rights or any other benefits to third parties.
(v) Nothing in this Agreement shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
(vi) This Agreement contains the entire agreement between you and us relating to the Service and supersedes any and all prior agreement between you and us. You confirm that, in agreeing to accept this Agreement, you have not relied on any representation save insofar as the same has expressly been made a representation in this Agreement.
(vii) We reserve the right to transfer, assign, sublicense or pledge this Agreement, in whole or in part, to any person without notice and you will be deemed to consent to such assignment.
(viii) You may not transfer, assign, sublicense or pledge in any manner whatsoever any of your rights or obligations under this Agreement.
(ix) In this Agreement, "you" or "your" or "user" means any person who uses the Service or the Software under this Agreement. Unless otherwise stated, "we", "us" or "our" refers collectively to the Company and its subsidiaries, affiliates, directors, officers, employees, agents and contractors.
(x) Nothing in this Agreement shall be construed so as to grant you any security interest whatsoever over the assets of the Company, including for the avoidance of doubt on any amounts standing to the credit of your account.
(xi) You are aware of and agree the maximum amount that any customer can request as a withdrawal, when the casino winnings exceed $5,000 in a 24-hour period, are $5,000 per week. Likewise, any customer that has won $5,000 or more in a 24 hour period is subject to an entire casino activity investigation, which could lead up to a 72 hour holding period. This may be requested by the corresponding department(s) involved in the final verification of such winnings.
17. Chat Feature
The Company reserves the right to review the chat facility in relation to any game on the Site and to keep a record of all statements made on such facility. In the event that you use the chat facility on the Site you shall be bound by the following rules:
(i) Users shall not make statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity.
(ii) Users shall not make statements that are abusive, defamatory or harassing or insulting to other Users.
(iii) Users shall not make statements that advertise or promote any other online entities.
(iv) Users shall not make statements about the Company or the Site or any other Internet site connected to the Company that are untrue and/or malicious and/or damaging to the Company.
In the event of your breaching any of the above rules, the Company shall have the right to immediately terminate your membership. Upon such termination the Company shall refund to you any funds that may be in your account over and above any amount which may be owing to the Company at such time (if any).
18. Language Discrepancies
In case of any discrepancy between the meanings of any translated versions of this Agreement, the meaning of the English language version shall prevail.
19. Customer Service Department
For service quality assurance calls made by you to the customer service department may be recorded.
21.The NFL, NBA, NCAA, NHL, MLB, AFL trademarks, logos, players and service marks displayed on this website are registered trademarks of the National Football League, National Basketball Association, Major League Baseball, Arena Football League and National Collegiate Athletic Association. Nothing contained on this site should be interpreted as granting, by implication, rule, or otherwise, any license or right to use any trademarks or logos on this site without the express written permission of the NFL, NBA, MLB, AFL and NCAA. The misuse of the trademarks or logos displayed on this site, or any Content on this site is strictly prohibited. betnow.eu is not affiliated or connected with the associations and leagues mentioned above and the services provided by the betnow.eu are not endorsed or approved by them.
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THESE TERMS AND CONDITIONS FOR YOUR RECORDS.